Layers for User Experience
Ok this is sorta geeky, but if you want a successful user experience, all layers shown below must be taken into account.
The look in “look & feel” – the graphic treatment, the stuff that’s seen.
Content & Terminology
The written part – including speaking in the audiences’ lingo – also data and images, etc.
UI Design Patterns
Consistency is a big part here. A visitor should find it from section to section, page to page.
These are the big controls usually at the top that let visitors bounce from area to area.
Functionality & Usefulness
This is found in the little details aimed at the right type of user, like keyboard shortcuts.
User Audience, Needs & Goals
The designer has to know the users. Personas (example users) are a big help.